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Reading through Brendan O'Leary's post “What I learned at GitLab that I don't want to forget” I was struck immediately by the very first point he brought up: “Write down everything”, simply because over the last few years I've come to realize that this turned out to be the one of the most important aspects of my work.

Quoting his post: But when it comes to processes and memory, people are very inconsistent… that's just human nature. It's only possible to acknowledge the full meaning of this statement when you're able to to look up the actual decisions, or even better, the whole path of reasoning leading to these agreements / assignments once they have been forgotten by almost anyone.